Privacy Policy

1. Data Controller

This Privacy Policy governs the processing of personal data carried out by BAUER DeutschAkademie S.A.S., parent company of the TheUIXstudio brand, with registered address in Cuenca - Ecuador, email info@theuixstudio.com and identification number 0195095523001, hereinafter THE CONTROLLER.

2. Data collected

THE CONTROLLER may collect and process, as applicable, the following categories of personal data:

• Full name.
• Email address.
• Phone or WhatsApp number.
• Company, position or business activity.
• City, country or reference location data.
• Billing data.
• Information sent through forms, chats, emails or messages.
• Access, session, IP address, browser, device and technical log data.
• Service usage and administration panel data.
• Cookies and browsing data.
• Any other data the user voluntarily provides.

3. Contact and billing data

When the user contacts TheUIXstudio or contracts a plan, data necessary to manage the commercial relationship, issue invoices, coordinate payments and provide the contracted service is collected. This data includes name, email, phone, company, country and billing data.

The user declares that the data provided is truthful, complete and up to date, and that they have authorization to provide it.

4. Technical and browsing data

When accessing the website, technical data such as IP address, browser type, device, operating system, pages visited, browsing time and session data may be automatically collected.

This data is used to improve the site's functionality, security and experience, as well as for internal usage and performance analysis.

5. Data required to build the client's website

To develop the contracted website, the client must provide content, images, texts, logos, business information, product or service data, and any materials necessary for the project.

THE CONTROLLER processes these materials exclusively for the provision of the contracted service. The client declares having the necessary rights over all content delivered.

6. Payment data

Payments are processed through authorized external payment gateways. TheUIXstudio does not directly store complete credit card, debit card, CVV, PIN or sensitive banking information.

Payment data management is the responsibility of the payment gateway provider used, in accordance with their own security and privacy policies.

THE CONTROLLER may retain transaction records, payment orders and receipts necessary for administrative management and legal compliance.

7. Purposes of data processing

Personal data may be processed for the following purposes:

• Responding to inquiries, requests or messages.
• Contacting potential clients.
• Preparing quotes, proposals or contracts.
• Managing contracts, payments, billing and support.
• Administering accounts, access and service features.
• Improving site functionality, security and performance.
• Sending communications related to the contracted service.
• Fulfilling legal, regulatory, tax or contractual obligations.
• Preventing fraud, abuse or security incidents.
• Conducting internal analysis, statistics or operational improvements.

8. Legal basis for processing

Data processing is carried out, as appropriate, based on one or more of the following grounds:

• Consent of the data subject.
• Execution of a pre-contractual or contractual relationship.
• Compliance with legal obligations.
• Legitimate interest of THE CONTROLLER in operating, protecting and improving its services, provided that the rights of the data subject do not prevail.

9. Use of external providers

THE CONTROLLER may share data with external providers when necessary to provide the service. These providers act as data processors and are obligated to process data in accordance with THE CONTROLLER's instructions and applicable regulations.

THE DATA CONTROLLER does not sell personal data to third parties.

10. Payment gateways

Payment processing is carried out through specialized external providers such as Datafast or others authorized by THE CONTROLLER. These providers have their own privacy and security policies, which the user can consult directly.

TheUIXstudio does not store complete card data, CVV or sensitive banking credentials in its own systems.

11. Hosting, email, analytics and technical tools

THE CONTROLLER may use third-party hosting, email, analytics, CRM, form, automation and other technical tool services to operate the site and provide the service.

These tools may process certain data according to their own policies. THE CONTROLLER selects providers with reasonable security and privacy standards.

12. Data retention

Data will be retained for the time necessary to fulfill the described purposes, meet legal obligations, defend rights, resolve disputes or maintain administrative or contractual records.

Afterward, they may be deleted, blocked, or anonymized, as appropriate.

13. Information security

THE DATA CONTROLLER adopts reasonable technical, organizational, and administrative measures to protect personal data against unauthorized access, loss, alteration, disclosure, or misuse.

However, no system is completely invulnerable, so total or absolute security against all possible risks cannot be guaranteed.

14. Derechos del titular

The data subject may exercise the rights recognized by applicable regulations, including where applicable:

To exercise these rights, a request may be sent to info@theuixstudio.com, properly identifying yourself and describing your request.

• Access to your data.
• Rectification or update.
• Deletion or erasure.
• Objection to processing.
• Restriction of processing.
• Withdrawal of consent.
• Portability, where legally applicable.

15. International transfers

Some providers or tools used by THE CONTROLLER may be located outside the user's country. In such cases, processing may involve international data transfers, always within the framework permitted by law and under reasonable conditions of security and confidentiality.

16. Cookies and similar technologies

This site may use cookies, session logs, analytics tools, pixels and similar technologies to improve the experience, measure usage and protect the site's functionality.

The user can configure their browser to block, limit, or delete cookies. However, certain site features may be affected.

17. Third-party data provided by the client

When the client provides third-party data (for example, data from their clients, suppliers or users) for inclusion on the website, the client declares having the necessary authorizations and legitimations to do so.

THE CONTROLLER assumes no responsibility for the processing of third-party data provided by the client without the corresponding authorizations.

18. Changes to this policy

THE CONTROLLER may modify this Privacy Policy at any time. The current version will be the one published on this website with its corresponding update date.

Continued use of the site after publication of changes will imply knowledge and acceptance of the current version.

19. Contact for privacy requests

For inquiries about privacy, personal data processing or exercise of rights, you may write to:

info@theuixstudio.com

+593 (0) 990 444 151

Cuenca - Ecuador