Frequently Asked Questions

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Everything you need to know

We answer your questions before you begin

From how the process works to what happens if your business grows. If you can't find your question, message us on WhatsApp and we'll reply right away.

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Our Base Plan starts from $30/month with no upfront investment. It includes design, hosting, domain, maintenance, and ongoing support. You don't need to spend thousands to have a professional website working for your business.

Yes. All contracted plans carry a minimum term of 6 months. After that period, you may cancel whenever you want. The first payment is coordinated manually and then billing moves to the recurring system.

Yes. All our plans include a .com domain (or .com.ec as applicable), managed hosting on high-availability servers, free SSL, and corporate email. You don't need to contract anything extra.

Yes. You can upgrade your plan at any time and the change applies in the next billing cycle at no extra cost. If your business grows and you need more, we scale with you transparently.

No. The plan price covers everything listed. If you need something outside the scope (special integrations, additional features, or branding), we quote it separately before proceeding — no surprises.

It's simple: you contact us by WhatsApp or form, we schedule a free virtual meeting to understand your business, you make the first payment, share your materials (copy, logo, photos), and within a few days your site is live and ready for clients.

In most cases between 5 and 10 business days from when you confirm and send us the materials. More complex businesses or advanced features may take longer — we evaluate this together before starting to give you a realistic timeline.

We include revision rounds until you are satisfied. Before launching the site, you approve the final design. We work with real iterations, not 'one revision and done.' Your satisfaction is part of the process, not an extra.

Not a problem. We can use professional stock images while you get your own photos, and we help you structure your business copy if you don't know where to start. The process won't be held up by that.

Whatever you prefer. We hold Google Meet or Zoom meetings for key milestones (initial site, design presentation, final review), and day-to-day follow-up is handled by WhatsApp. We adapt to your pace and availability.

We work with entrepreneurs just launching, with small and medium businesses in LATAM that want to grow online, and with established brands that need to scale. If you have a real business and want digital results, we are the right team.

Yes. Although we primarily operate in Latin America, we work remotely with clients from Spain, the United States, Europe, and other regions. Communication is in Spanish and we adapt schedules to your time zone.

Yes. Our Ecommerce Plan ($70/month) includes a WooCommerce store, integrated payment gateway, unlimited catalog, order management, speed optimization, and enhanced security for online sales.

Yes. Beyond websites, we develop web applications, management systems, custom CRM, and SaaS platforms. If you have an idea, we propose the most appropriate technical solution for your budget and goals.

Yes. We design logos, complete visual identity, color palettes, typography, social media pieces, and brand manuals. If you already have a brand image, we work with it. If you don't yet, we help you build it.

Yes. All our sites are built with solid technical SEO practices: load speed, semantic structure, meta tags, and clean URLs. For content strategies or advanced local SEO, we handle that as an additional service.

Yes. We have a portfolio of real projects from current clients: from corporate sites and online stores to custom platforms. You can view it in the Portfolio section of this site or ask us directly on WhatsApp.

It includes technical updates for the site and plugins, security monitoring, automatic backups, minor error corrections, WhatsApp support during business hours, and periodic reviews so your website always works well.

Yes. WordPress has an intuitive visual editor that lets you change texts, images, and sections without knowing code. We also give you a basic usage guide so you can handle day-to-day updates independently.

We grow with you. We can scale your plan, add features, develop advanced modules, or support you with branding and visual identity. We don't leave you on your own at the moment you most need a reliable technical team.

Yes. We work with your existing assets: your own domain, logo, colors, and any graphic materials you have. If you have your own hosting we evaluate that too. The goal is to not start from scratch unnecessarily.

Yes. We respond by WhatsApp to any technical issue. For clients on an active plan, error corrections are included at no extra cost. Our goal is that your website never gives you headaches.

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